Consumer Affairs

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Automotive Repair
An automotive repair dealer includes a repair business which was specialized and limited to the restoration of antique and classic cars. Decision: 6 N.J.A.R. 085
Deceptive Practice
Failure to provide a written estimate or the failure to obtain the waiver of a written estimate constitutes a deceptive consumer practice. Decision: 6 N.J.A.R. 085
Advertising automobile as "priced well below dealer invoice" violates the intent of the regulatory scheme which was to preclude a dealer from advertising in such a manner as to lead a prospective customer to believe that the dollar amount shown is the actual, final cost to the dealer. Decision: 7 N.J.A.R. 048